ALPHASET HELP CENTER
How can we help you?
Getting Started
Getting Started
What AlphaSet is, what you need, and the 5-step onboarding.
Understanding Alphas
Understanding Alphas
What an Alpha is, the Alphas running today, and how to pick the right one.
Connecting Your Exchange
Connecting Your Exchange
Connect BingX via API key and DNSE via trading authorization (SACO).
Pricing, Plans & Fees
Pricing, Plans & Fees
Air/Pro/Max plans, how to pay, limits, and balance-adjustment fees.
Managing Your Account
Managing Your Account
Dashboard, enabling/pausing Alphas, deposits & withdrawals, history, and account deletion.
Security & Trust
Security & Trust
The non-custodial model, protecting your API keys, and revoking access.
Troubleshooting
Troubleshooting
Trades not running, balance mismatches, payment errors, and how to reach us.
Referral & Partner
Referral & Partner
The refer-a-friend program and the partner (affiliate) program.
QUESTIONS
STILL NEED HELP?
Our technical team is always ready to answer your questions 24/7.
Contact support