Deposit & withdraw funds

Because AlphaSet is non-custodial, you do not deposit/withdraw through AlphaSet. All deposits and withdrawals happen inside your exchange account (BingX) or your DNSE account. The Engine only trades on that balance.

How the Quant Engine reacts when your balance changes

• The Quant Engine reads the full balance in the connected trading wallet.
• When you deposit: the Engine recognizes the new capital and brings it under management, scaling up your portfolio according to the Alpha you're running.
• When you withdraw: the Engine sees the reduced balance and scales the portfolio down accordingly. If needed, it adjusts or closes positions to match the new balance.
• You don't need to notify AlphaSet — the system syncs automatically.

Deposit the right asset type

• Alpha Crypto (BingX): deposit into the correct trading wallet the Alpha uses (Futures wallet for Alpha Crypto). Assets sitting in another wallet (Funding/Earn) are not visible to the Engine.
• If you deposit in fiat and convert to crypto, make sure the final asset ends up in the right trading wallet.
• Alpha Stock VN (DNSE): fund your DNSE account as usual; the Engine trades via your trading authorization (SACO).

🖼️ [IMAGE PLACEHOLDER] Simple diagram: User deposits into the Futures wallet on the exchange → arrow → Quant Engine "sees" the new balance → scales the portfolio up. Emphasize that funds never leave the exchange. Marketing to replace.

A note on caps

Each subscription plan has a managed-capital cap per Alpha (aggregate-per-Alpha):

• Air: $2,000 / 50M VND · Pro: $10,000 / 250M VND · Max: $50,000 / 1.25B VND.

If a deposit pushes one Alpha's total balance over the cap, AlphaSet charges a Balance Adjustment Fee on the excess (excess × 5%/year × days remaining / cycle days). This fee:

• Applies only to the capital above the cap — NEVER to your profit.
• Is skipped if it's under $10 (~245,000 VND).
• Has a 7-day grace period. If unresolved (pay the fee, or withdraw back under the cap), that Alpha pauses (positions stay on the exchange); once resolved it resumes automatically.

Want to avoid the fee? Keep each Alpha's balance within your plan's cap, or upgrade your plan.

How long does syncing take

• Balance changes are usually detected within a few minutes. In some cases it can take up to ~24 hours.
• If the Engine still hasn't seen your deposit/withdrawal after a while, check: is the asset in the right trading wallet, and is your exchange connection still valid? Still off → contact support with the time and amount of the transaction.

Funds always stay on your exchange

You deposit and withdraw directly on your exchange. AlphaSet never holds your assets, and the Quant Engine has no withdrawal permission — trade-only.